Anybody who has moved from one place to another knows the importance of hiring a suitable moving company. Sure, moving to a new place is exciting and filled with promises, but receiving your household stuff in a damaged, delayed condition, or not receiving them at all can be terribly frustrating.

So make sure you ask potential moving companies these six questions when you are shortlisting your options:

Is your company licensed, insured, and bonded?

Most professional movers will have a license and insurance number, and a reputed company will have no qualms about sharing it with you. Also, enquire about the kind of content insurance they offer and details of the actual coverage and the deductible. That way, you know what happens in case they break or damage something during transit.

What are the services that you offer?

Different companies have different services, so pick one which offers the most services at a decent price. Ask the shortlisted movers whether they will do the packing, wrapping, loading, unloading, and setting up furniture in the new house or if they expect just to drop off the items in your home and that is it. Are there any additional charges for these services? If you have bigger items such as a grand piano, find out in advance if they can handle an object of this magnitude.

How do you calculate prices?

Find out whether the moving company charges by the weight of items or by the hour. While some companies have a flat moving rate, some charge you by the hour – in which case you should ask about the start and finish time and whether you will be charged for their lunch hour.

Will you give a written estimate?

Opening the door for an in-home estimate is always a smart idea. Do not forget to ask for a written estimate and whether it is a binding or non-binding one, so that you can factor in any unforeseen expenses.

How long will the moving process take?

This is particularly important for those hiring a long-distance mover. You do not want to reach your new home and have none of your belongings there yet. Also, check about the security of the storage facility and the place where the truck will be parked overnight.

Do you have any references?

Any company who has been in the business long enough and is adept in their profession will be able to provide references. There is nothing more comforting than a glowing recommendation from someone who has used their services in the past. Also, do a search online to find out ratings and reviews and any industry affiliations this business may have.

Do you use moving company software?

Using moving company software like Servgrow will help streamline a business, make them more efficient and give an amazing customer experience.

Cost should not be the only deciding factor when you are choosing a moving company. We have all heard horror stories of stolen valuables or other disasters people experienced while moving. It is always better to do your research and sort your options well. These six questions will put you on the right track to making a well-informed decision. Happy moving!